Welcome to Charlotte Rides!

Safe. Local. Free.

Hours of Operation & How to Make a Reservation

Monday - Friday: 6:30 a.m. - 6 p.m.

Saturday: 9 a.m. - 6 p.m. *restricted to a limited-service area

Charlotte Rides service is not provided on Sundays or on County and nationally recognized holidays.

To make a reservation:Call 941.575.4000

  • Option #1: To make a reservation, enroll in the Charlotte Rides Mobile App, and for information about transportation services
  • Option #2: To cancel a reservation
  • Option #3: For Will Call pickup (medical only)
  • Option #4: To check the arrival status of your bus
  • Option #5: For Mobile App technical assistance
  • Option #6: If you have a compliment or concern
  • Option #7: For Transportation Disadvantaged (TD) questions

Reservations can be made Monday-Friday 7 a.m. to 5:30 p.m. Reservations are booked on a first-come, first-served basis. There are no reservations taken on Saturdays.